So as you have seen there are times where I don’t check the forum and feels like I’m gone forever. But I’m spending a big part of each day in email proving 1:1 support for users. I get exhausted after that and just don’t have the time to do it here.
Should I just drop email support and send everyone to forum and then I just focus on this?
What would be best for support? If you could not get support at all via email, but could count on it here, would that be okay? I have always privatized email, maybe that’s wrong?